What if I don't know what I want?
Can you edit my existing website?
How do you create your prices?
What payment options do you have?
We accept payments via BACS, cash and on occasion cheque if you would like to pay any other way just ask. We don't expect payments for smaller projects or that of charities/not-for-profit organisations until after the designs have been completed and you're happy, however larger projects and urgent (those with a short time scale) are generally charged a 20%-50% upfront charge with the possibility of other charges up to 75% until the job has been completed, but don't worry all of this will be explained and we will come to decisions together before the job is taken on (once your happy, we're happy). Sometimes we offer package deals and/or special offers/deals, these are charged with the full project amount up-front.
How long will it take?
Will you take on my project?
You would have to ask first but we will try, however we don't guarantee to take on every job, we pride ourselves on what we do and doing it well; if we don't have the time or don't believe we have the best skill set for that particular job (such as app development) then we will do our best to recommend someone else that can.
Will you handle my marketing?
Can you help me with SEO?
Can you help me with social media for my businesses?
Yes; we will always help where we can, however it's not an area we specialize in but we defiantly know enough to get you started and to help you out if you get stuck. Like a lot of things it will depend on your requirements, but we will always try to suggest someone who will be able to help more, if needed.
Where are you based? Will you come to me?
Can you train me to take control of my own website?
Will you write my content?
Do I have to get my designs printed from you or can I shop around?
Of course; we don't have to print for you and any work we design we will always give to you in formats suitable for any printer; some printers may have different margins and bleed marks so for us to provide your design with exact needs just let us know your printers requirements and we will provide a copy for this as well (don't worry if you don't know/understand we can help).
Will I own my logo?
Do I have to meet you or can we just exchange some Emails?
I want something you don't list, can you help?
I need a newspaper/magazine advert, can you do this?
Can you design with short notice?
Yes, we will do everything we can do meet your time requirements, however as you can possibly understand we cannot guarantee any last minute designs until we have agreed, ie. If you phone us up wanting a design before the end of the day depending when you phone and what other work with have in will depend on our answer.
I have drawn my own design; can you turn it into a logo?
How big will my logo be?
As big as you need, but for the sake of printers and your disc space we design our logo's as vector images meaning with the right software it can be as small as you need up to the size of buildings; if you need specific sizes we would be happy to provide these as well.